SINOHENG
Website: https://www.semitrailerchina.com/

1. Introduction

SINOHENG (“we”, “our”, “us”) values your trust and is committed to protecting your personal information. We manufacture and sell aluminum landing craft and workboats globally.
This Privacy Policy explains how we collect, store, and use your information when you interact with our website https://www.semitrailerchina.com/.
By using our website, you consent to the practices described in this Privacy Policy.

2. Data We Collect

2.1 Contact Form Data

When you submit any form on our website—such as inquiry forms, quote requests, or technical support forms—we collect the information you provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Project information or message content
  • Any files or documents uploaded

We use this information solely for our internal commercial purposes, such as responding to your inquiries, preparing quotations, and improving our services.

2.2 Email Communication

If you email us directly, the information in your email is stored in our company email system for customer service and project communication purposes.

2.3 Website Usage Data

To improve user experience and ensure website performance, our system may collect:

  • IP address
  • Browser type
  • Device information
  • Anonymous usage statistics (e.g., page visits, time spent)

This data is collected only for technical optimization and security monitoring.

3. How We Use Your Data

We use your personal data for the following business purposes:

  • Responding to inquiries and providing quotations
  • Customer communication and after-sales service
  • Internal marketing analysis to improve our products and website
  • Ensuring website performance and security

We do not use your data for unrelated marketing, nor do we sell any personal information.

4. No Third-Party Sharing

This is a key point of our policy:

SINOHENG does NOT share, sell, rent, or distribute your personal information to any third party.

Your data is used exclusively within our company for legitimate business purposes.

The only exceptions apply if required by law, such as responding to government or legal requests.

5. Cookies

Our website may use basic cookies to:

  • Improve website functionality
  • Remember your browsing preferences
  • Analyze anonymous visitor behavior

You can disable cookies in your browser at any time.

We do not use cookies to collect personal information, nor do we use advertising tracking cookies.

6. Data Security

We take appropriate technical and administrative measures to protect your data, including:

  • SSL/HTTPS encryption
  • Secure email servers
  • Restricted internal access to customer data

In the event of any data breach, we will take immediate action to secure the system and notify affected users where required.

7. Data Retention

We retain your submitted information for as long as necessary to provide customer service, prepare quotations, manage business relationships, or comply with legal obligations.
You may request deletion of your data at any time, unless we are required to retain certain information for legal or security reasons.

8. Your Rights

You may request the following at any time:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data (where legally permitted)

To submit a request, please contact us through our website or email.

9. External Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices. Please review their policies before interacting with them.

10. Release of Data for Legal Purposes

We may release personal information if required to comply with legal obligations, government requests, or to protect our company from fraudulent or unlawful activity.

Any such disclosure will follow the laws and regulations of the relevant jurisdiction.

11. Updates to This Policy

We may update this Privacy Policy as needed.
Any changes will be posted on this page with an updated revision date.

Contact Us

For questions regarding this Privacy Policy or your personal data, please contact us via our website:
https://www.semitrailerchina.com/.